IBA increases level of customer satisfaction

Baku. 26 January. REPORT.AZ/ The International Bank of Azerbaijan (IBA) opened retail customer service point (67 Nizami str.) under the new concept. The bank reforms its branches under the new concept in frames of the branch transformation project. 

Report was informed in the bank, through this project the bank plans to up customer satisfaction level by simplifying the service processes, increase quality and speed of data processing and queue management.

For more information on products and services of the IBA, please visit the official website www.ibar.az, any of 36 branches and 40 sub branches of the bank, or call the Information Center by number (012) 937 or *8937.